Last updated: June 25, 2020
At HCA Houston Healthcare, we want to provide you and your loved ones with the best healthcare experience possible. We remain diligent in our fight against coronavirus (COVID-19) and the health and safety of our patients, caregivers and communities is our top priority.
At this time, we encourage communication through virtual visitation, which is available at all of our facilities. While we understand the importance of in-hospital patients having family members and loved ones by their side, the following visitor policies are necessary in order to best protect patients and those providing care.
- Screening processes are in place for all visitors before entering facilities. Visitors who screen positive will not be allowed to enter the facility. Extenuating circumstances may apply.
- All visitors are required to wear a level 1 or low barrier face mask
- Social distancing will affect your experience within our facilities. Common areas have been reconfigured to ensure adequate spacing.
HCA Houston Healthcare locations with visitor restrictions
For the safety of our patients, our hospital personnel and for you, the following HCA Houston Healthcare locations are not allowing visitors at this time.
- HCA Houston Clear Lake
- HCA Houston Conroe
- HCA Houston Kingwood
- HCA Houston Mainland
- HCA Houston Medical Center
- HCA Houston North Cypress
- HCA Houston Northwest
- HCA Houston Pearland
- HCA Houston Southeast
- HCA Houston Tomball
- HCA Houston West
- The Woman's Hospital of Texas
Laboring and postpartum mothers, NICU and pediatric patients are allowed one essential visitor, who can also stay the night. If a patient or family member has an extenuating circumstance, we will work with them to help accommodate their essential visitor needs. These include: emotional well-being, end of life, and patient advocates pre/post surgery.
HCA Houston Healthcare Locations with visitor limitations
The following HCA Houston Healthcare locations will allow one visitor to be with each patient during visiting hours from 6:00am to 6:00pm.
- Texas Orthopedic Hospital
One visitor can stay overnight with laboring and postpartum mothers, one parent with NICU and pediatric patients, and one patient advocate pre/post-surgery.
Visitors who screen positive for flu or COVID-19 will not be able to visit a patient except for: 1) an end-of-life situation or 2) a family member or guardian must make a medical decision. Exceptions to the one visitor policy will be reviewed on a case-by-case basis. If a patient or family member has an extenuating circumstance, we will work with them to help accommodate their needs.
We appreciate everyone's patience and support.