HCA Houston Healthcare Specialty Hospital Medical Center encourages family visitation during patient’s hospitalization and recovery. We know that having loved ones nearby makes patients more comfortable and may help with recovery, but patient care is our primary concern. Visitation times have been established so that patients have adequate time for rest, which is vital for recovery.

At Medical Center Specialty, we understand that patients have special needs. Exceptions may be considered on a case-by-case basis.

General visiting hours are from 9:00 a.m. to 9:00 p.m. We are located inside HCA Houston Healthcare Medical Center (formerly Park Plaza Specialty Hospital).

For more details about our facility, call us at (713) 285-1000.

Classes and events

We offer various classes and events to our patients in Houston, Texas and the surrounding community. From childbirth education to breastfeeding, we are proud to offer these resources to you.

Insurance

Our accepted insurance plans are subject to change, so we recommend that you call our admissions office at (713) 285-1043 to verify that your plan is accepted. We also recommend that you contact your insurance provider to ensure that the specific services you are receiving are covered.

Financial assistance programs

Our hospital provides alternative methods to pay medical expenses for patients who do not have insurance coverage. Our financial assistance programs are provided once our staff identifies the options available to you based on government and hospital regulations.

Medical eligibility program (MEP)

This hospital program is provided to you at no cost. If you qualify for government financial assistance programs, our charity care program or the uninsured discount program, those could pay part or all of your medical expenses. Our patient advocates will assist you with the application process if you meet certain criteria. For more information about our financial assistance programs, call our patient advocates at (713) 527-5439.

Comments or concerns

At Medical Center Specialty, we aim to provide the best medical treatment possible. If you have questions or concerns about the treatment you received at our facility, we want to know about it. If you want to report any concerns, you can report them to our quality department at (713) 285-1025 or contact the Joint Commission on Healthcare Accreditation by email or (630) 792-5636.