HCA Houston Healthcare Conroe has provided for the healthcare needs of the Montgomery County region for more than 75 years — and we look forward to having you or your loved one in our care.
At HCA Houston Conroe, our goal is to meet your healthcare needs, provide you with resources to help you make informed decisions, make your stay as pleasant as possible and treat you and your family with compassion. We encourage you to participate in your overall care so you can return to your normal routine as quickly and safely as possible.
For more information about HCA Houston Conroe, please call (936) 539-1111.
Information for your visit or stay
At HCA Houston Conroe, you will find a team of providers, surgeons, nurses, medical technicians and support staff dedicated to making your visit or stay with us as comfortable as possible.
Hospital visiting hours
General hospital visitation hours are from 9 a.m. to 9 p.m.
Intensive Care Units (ICU/CCU): Immediate family only. Please refer to posted hours of visitation in our ICU or call (936) 538-2543/2544. Visiting times may be individualized according to the needs of the patient and the activity in the unit.
Visitors are not allowed from 6:00 a.m. to 8:00 a.m. and 6:00 p.m. to 8:00 p.m.
Neonatal Intensive Care Unit (NICU): Other than siblings, no children under age 16 permitted. Two visitors at a time are allowed. All visitors, with the exception of approved grandparents, must be accompanied by a parent. All visitors must be free of signs or symptoms of infection or communicable disease.
The NICU will be closed for visiting for change of shift: 6:30 a.m. to 8:00 a.m. and 6:30 p.m. to 8:00 p.m.
Our admissions area is located just beyond the main entrance to the hospital. You may be admitted between 6:00 a.m. and 6:00 p.m. Please call (936) 539-7402 to begin pre-admission procedures. Our goal is to make the admission process as quick and easy as possible. It is essential that we have your current medical and financial information.
Complimentary valet parking is available at the main entrance and self-parking is available to patients and guests. Restricted spots are clearly marked throughout the parking lots. Security and volunteer shuttle drivers are available for assistance in getting to and from your vehicle when needed.
Patient and visitor meals
Patients will be offered an opportunity to make their meal selections each day at lunch for their following three meals. Your doctor will specify what type of diet you need and a room service associate will assist with menu choices, provide the approximate time for meal delivery and collect the menus to ensure accurate meals are delivered.
For guests, a cafeteria and a Quiznos sub sandwich restaurant are located on the first floor.
We also invite family and friends to join their loved ones for meals. Guest tray vouchers may be purchased for $6 from the cafeteria cashier or the first floor Diet Office during hours of operation. To order, guests should speak with the meal delivery associate, and the house meal will be sent with the next patient meal.
HCA Houston Conroe has a language line for those whose first language may not be English. Your nurse can assist you in obtaining the services of an interpreter, if needed.
A chaplain is available during regular working hours to offer spiritual or emotional counseling in a compassionate manner to our patients and their families. Please call (936) 539-7040 or speak to the nursing unit to request a chaplain. Clergy always are welcome to visit with members of their congregation as well.
The chapel is located on the first floor next to the Atrium and offers a serene environment for meditation and prayer 24-hours a day.
Hospital amenities at HCA Houston Conroe
HCA Houston Conroe offers comprehensive hospital amenities to our patients and guests, including:
- Internet: Free guest Wi-Fi access available throughout the hospital.
- Gift shop: Located in the Main Lobby; offers books, magazines, snacks, toiletries and gift items.
- Flowers: May be ordered from our on-site gift shop. Outside deliveries will be delivered to patient rooms upon arrival.
- Dining: In-room dining is available, and a cafeteria and a Quiznos sub sandwich restaurant are located on the first floor.
- Vending machines: Available in waiting rooms and the cafeteria.
- ATM: Located on the first floor near the cafeteria.
- Courtesy phones: Located throughout the hospital for patients and visitors.
- Mail: Delivered to patient rooms Monday through Friday.
- Information Desk: Located in the Main Lobby.
Waiting rooms for patient family and friends are located near the operating rooms and the ICU area, in the Emergency Department, and the two main lobbies. Families are encouraged to use the Hope Atrium on the first floor (near the cafeteria and chapel) and the waiting area between the 2 North and 2 South nursing units, on the second floor.
Along with gift items, the hospital’s gift shop stocks books, magazines, snacks, and toiletries. Flowers may also be ordered from our on-site gift shop. It is located just inside the main entrance. Hours of operation are 8:00 a.m. to 4:00 p.m. Monday through Friday. Extended hours on Saturday, Sunday and some holidays.
Our Volunteer Auxiliary operates the shop, and proceeds are used to provide college scholarships to students. Call (936) 539-7431 for more information and deliveries.