At HCA Houston Healthcare Tomball, our goal is to ensure our patients and visitors feel welcomed, well informed and comfortable throughout their stay. We offer a wide array of support services and everyday necessities for your convenience.
For those registering for admission, our admission/registration desk is located at Entrance C in Outpatient Testing. Please remember to bring the following items with you to the hospital:
- All current health insurance information, including your insurance card
- Photo ID
- Physician orders or prescriptions for any tests you will receive
- Referrals from your primary care physician (if your insurer requires them)
- Payment method for deductibles and co-payments (financing is also available)
- Your advance directive, if you have one
- Completed patient information and medication list
Hospital information for patients and visitors
HCA Houston Tomball provides many convenient amenities to our patients and visitors. If you have trouble finding any of these services, please feel free to ask one of our staff members for assistance.
Free guest Wi-Fi is available in patient rooms and throughout the hospital.
If you are limited English proficient and need help communicating with your doctors and nurses, please ask a hospital staff member for a medical interpreter. Sign language interpreters are available for the hearing impaired.
Mail addressed to patient rooms will be delivered upon arrival. If the hospital receives your mail after you are discharged, it will be returned to the sender.
For those in need of meditation, prayer or solitude, our chapel is located on the first floor of the hospital, near the Heart Center, and is available 24/7. For patients and families in need of a deeper spiritual counseling, we also provide 24/7 on-call chaplain services to help cope with significant grief, a drastic health condition change, or end of life preparedness. To request a chaplain visit, please speak with your nursing staff or case management team.
Patient rooms are private and include a TV, telephone, personal desk, vanity counter, private restroom, and closet. Window seats convert to beds for overnight guests. VIP suites include additional square footage and a separate living area.
Courtesy telephones for patients and visitors are provided throughout the hospital.
Floral arrangements, books and other gift items are available for purchase in our gift shop located on the first floor of the hospital building. To contact the gift shop, call (281) 401-7841. Gift shop hours are Monday through Friday from 9:00am to 5:00pm and closed on weekends.
Outside deliveries will be sent to patient rooms upon arrival. Please note: flowers are prohibited in the intensive care unit (ICU).
Deliveries should be addressed as follows:
Patient First and Last Name, Patient Room Number
HCA Houston Healthcare Tomball
605 Holderrieth Blvd
Tomball, TX 77375
Free uncovered parking is available at all entrances. Free covered parking is available in the parking garage located at entrance C near the Registration/Admission and Outpatient Testing area.
Outpatient testing patients: designated parking spots are available on all floors near the elevators.
General hospital visiting hours are observed from 6:00am to 8:00pm and subject to specific restrictions as to time, age, or number of visitors in specific areas.
Food and nutrition services
Our dining associates will take menu selections prior to the meal periods to ensure patients have the ability to choose their menu options. If you are admitted in between meals you have the ability to call our diet office at (281) 401-7663 to make selections or to speak with our staff about your specific needs.
- Breakfast: 7:30am - 9:00am
- Lunch: 11:30am - 1:00pm
- Dinner: 4:30pm - 6:00pm
The House Supervisor may assist with any dietary requests beyond these hours. Guests of our patients can request a guest tray for $8.50 payable in the retail café and will be delivered along with the patient meal.
Patients and guests can get a hot, healthy meal, snack, or cold beverage in our cafeteria located on the first floor of the hospital. The cafeteria is open daily from 6:30am to 7:30pm. Hot food options are available Monday through Friday from 6:30am to 2:00pm.
Vending machines carrying a variety of snacks and Pepsi products are located in multiple areas on the patient floors and are available 24 hours a day.
Patient and visitor disclaimer
HCA Houston Tomball prohibits discrimination against patients and visitors on the basis of:
- Sex and gender orientation
- Socioeconomic status