Patient information
We offer a wide range of resources to ensure you get all the information you need to understand and be comfortable with your care.
Information, guidance and resources for our patients
At HCA Houston Healthcare Pearland, we are committed to being the community resource for all of your healthcare needs. We, and our network of hospitals, look forward to serving you and your loved ones with personalized medical care.
Patient resources
Online Registration
We know your time is valuable. That’s why we offer convenient online registration for services such as surgical procedures, mammograms, and diagnostic tests and treatments.
We know your time is valuable. That’s why we offer convenient online registration for services such as surgical procedures, mammograms, and diagnostic tests and treatments.
Participating insurance plans
We accept all forms of government insurance from the U.S., Canada and other countries. We also accept Medicare, Medicaid, Civilian Health and Medical Program of the Uniformed Services (CHAMPUS), and workers compensation.
Advance care planning
Advance directives are legal documents that allow you to give directions for your future medical care. Advance directives help you protect your right to request or refuse care.
Patient rights and responsibilities
We respect the dignity and pride of each individual we serve. We want our patients to be informed of their rights, responsibilities, and have access to contacts for complaints and grievances.
Patient information
ATM location
An ATM is located on the first floor in the main lobby.
Internet access
Free wireless internet access is available to all patients and visitors.
Interpretation services
We offer free translation services, provided by qualified interpreters for our patients and visitors who do not speak English. Staff use “I speak” cards or posters to determine the preferred language of the patient or persons involved in their care.
Pastoral care
HCA Houston Pearland believes patient-focused care involves attention to the spiritual, as well as the physical and emotional needs of each patient. We can call clergy from any denomination or religious affiliation to meet your needs during your stay.
Security
To provide a safe and healthy environment for our patients and their visitors, HCA Houston Pearland has a zero-tolerance policy for violence. Security representatives are in the hospital 24 hours a day, 7 days a week.
Cafeteria
Our cafeteria is located in the main lobby of our hospital.
Monday through Friday:
Breakfast hours: 7:00am to 10:00am
Lunch hours: 11:00am to 2:00pm
Vending machines
Snack and beverage vending machines are located on the first floor in the emergency department lobby and in the surgery waiting room.
Patient disclaimer
HCA Houston Pearland prohibits discrimination against patients on the basis of:
- Age
- Culture
- Disability
- Ethnicity
- Faith
- Language
- Nationality
- Sex and gender orientation
- Socioeconomic status
Patient-focused programs
The DAISY Award
The BEE Award
El blog de vida saludable
Conocimientos e ideas nuevos en la industria de la salud y en torno a ella.