For visitors
We want you to have a safe, comfortable and satisfying visit when seeing a patient at our facility. Learn more about the amenities and services available to our visitors.
Visiting our hospital
If you're visiting a patient, we want your experience to be as pleasant as possible. Learn more about our visitor services and policies, including cafeteria and gift shop hours, patient surgery text updates and other available resources at HCA Houston Healthcare Mainland.
Visitor resources
HCA Houston Mainland, a campus of HCA Houston Healthcare Clear Lake, is committed to providing Texas City residents and surrounding communities with compassionate care in a safe environment. Whether you are coming to our facility as a patient or visiting a loved one, our goal is to make your stay as comfortable as possible.
Visitor information
For your convenience, ATMs are located on the first floor outside the cafeteria and at the entrance to the medical office building.
ATM locations
For your convenience, ATMs are located on the first floor outside the cafeteria and at the entrance to the medical office building.
Internet access
Free wireless network access is available for our patients and visitors.
Parking
Parking is free. Please refrain from parking in reserved or restricted areas. Please lock your car and do not leave valuables in your vehicle.
Visiting hours
Visitors are encouraged to visit between 9:00am and 9:00pm.
Visitor policy
Please call the hospital for information regarding the current visitor policy, including hours and COVID-19 patient visitation. Please note visitation guidelines are subject to change.
Waiting areas
We have waiting areas for family members visiting loved ones in the intensive care unit (ICU), surgical services department and emergency department. Several waiting areas have TVs and coffee machines.
Food and nutrition services
Visitors are welcome to dine in the cafeteria. Due to infection control policies, patients are not allowed to eat in the cafeteria or dining area.
Bistro Café
Bistro Café is located in the main lobby on the first floor. It is open Monday through Friday from 7:00am to 10:00am.
Cafeteria
Our cafeteria is located on the first floor, past registration. Cafeteria hours are:
Monday through Sunday:
- Breakfast from 7:00am to 9:00am
- Lunch from 11:00am to 2:00pm
- Closed for dinner
Vending machines
Vending machines are conveniently located near the cafeteria dining room.
Visitor disclaimer
HCA Houston Mainland prohibits discrimination against visitors based on:
- Age
- Culture
- Disability
- Ethnicity
- Faith
- Language
- Nationality
- Sex and gender orientation
- Socioeconomic status
Patient surgery text updates
To keep families informed on their loved one's surgery progress, we offer a service that provides updates via text message.
To keep families informed on their loved one's surgery progress, we offer a service that provides updates via text message.