For patients
From making an appointment through recovery, our goal is to give you an easy, safe and pleasant experience during your time with us.
Information, guidance and resources for our patients
Because patient care is our most important job, HCA Houston Healthcare Medical Center is committed to creating a safe and comfortable environment for our patients and visitors. Our unique programs and services are designed to make your experience at our hospitals exceptional.
Patient resources
Patient resources
At HCA Houston Medical Center, we pride ourselves on providing a superior patient experience. Here is information about some of the amenities and resources our patients and visitors have access to during their stay with us.
Patient information
Internet access
Free wireless network access is available for our patients and visitors.
Interpretation services
Interpretation devices are available to help with medical interpretation. All languages are available 24 hours a day, seven days a week.
Pastoral services
Our hospital chaplain is available 24 hours a day, seven days a week, including holidays. The chapel is located on the lower level of the South Tower.
Security
To provide a safe and healthy environment for our patients and their visitors, HCA Houston Medical Center has a zero-tolerance policy for violence. Security representatives are in the hospital 24 hours a day, seven days a week.
Patient disclaimer
HCA Houston Medical Center prohibits discrimination against patients based on:
- Age
- Culture
- Disability
- Ethnicity
- Faith
- Language
- Nationality
- Sex and gender orientation
- Socioeconomic status
Patient-focused programs
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The BEE Award
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