At HCA Houston Healthcare Medical Center, we pride ourselves on providing a superior patient experience. Here is information about some of the amenities and resources our patients and visitors have access to during their stay with us.
Free wireless network access is available for our patients and visitors.
Interpretation devices are available to help with medical interpretation. All languages are available 24 hours a day, seven days a week.
Our hospital chaplain is available 24 hours a day, seven days a week, including holidays. The chapel is located on the lower level of the South Tower.
To provide a safe and healthy environment for our patients and their visitors, HCA Houston Medical Center has a zero tolerance policy for violence. Security representatives are in the hospital 24 hours a day, 7 days a week.
The gift shop is located on the first floor of the South Tower of the main hospital. All major credit cards are accepted.
There are various parking garages in the area. Valet parking at the South Building entrance is available from 5:00am to 6:00pm, Monday through Friday for $13 per day.
Please lock your car and do not leave valuables in your vehicle.
Visitors are an important part of the recovery process and are encouraged to visit from 8:00am to 9:00pm.
Please call the hospital for information regarding the current visitor policy, including hours and patient visitation.
Please note that visitation guidelines are subject to change.
Food and nutrition services
All visitors are welcome to dine in the café, which is located on the ground floor of the South Tower of the main hospital.
Monday through Friday:
Breakfast hours: 7:00am to 9:00am
Lunch hours: 11:00am to 2:00pm
The café is closed for dinner and all major credit cards are accepted.
Our coffee shop is located on the first floor of the South Tower of the main hospital and is open from 7:00am to 2:00pm, Monday through Friday.
Vending machines are located on the lower level of the South Tower, second floor of the North Tower and the North Tower main entrance.
Patient and visitor disclaimer
HCA Houston Medical Center prohibits discrimination against patients and visitors on the basis of:
- Sex and gender orientation
- Socioeconomic status