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For patients

From making an appointment through recovery, our goal is to give you an easy, safe and pleasant experience during your time with us.

At HCA Houston Medical Center, we pride ourselves on providing a superior patient experience. Here is information about some of the amenities and resources our patients and visitors have access to during their stay with us.

Patient information

Internet access

Free wireless network access is available for our patients and visitors.

Interpretation services

Interpretation devices are available to help with medical interpretation. All languages are available 24 hours a day, seven days a week.

Pastoral services

Our hospital chaplain is available 24 hours a day, seven days a week, including holidays. The chapel is located on the lower level of the South Tower.

Security

To provide a safe and healthy environment for our patients and their visitors, HCA Houston Medical Center has a zero-tolerance policy for violence. Security representatives are in the hospital 24 hours a day, seven days a week.

Patient disclaimer

HCA Houston Medical Center prohibits discrimination against patients based on:

  • Age
  • Culture
  • Disability
  • Ethnicity
  • Faith
  • Language
  • Nationality
  • Sex and gender orientation
  • Socioeconomic status

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