Emergency services

Medical emergencies can happen at any time, especially when you are not expecting them.

HCA Houston Healthcare Clear Lake is one of the largest hospitals in the Houston area and our 24-hour ER serves the Bay Area community with Level III emergency care, a pediatric emergency room, and Level II Trauma care. In addition, our hospital is a Comprehensive Stroke Facility and Chest Pain Accredited Facility.

Some of our emergency services include:

  • Immediate diagnostic tests
  • STEMI system continuum of care for potential heart attack patients
  • Cardiac catheterization lab and surgical teams on call 24/7
  • A helipad to accept and/or transport the most critical patients
  • New intake area to expedite care of low-acuity patients
  • Complimentary valet parking

If you are experiencing a medical emergency, call 911 immediately. To contact our emergency department call (281) 338-3708.

Pediatric emergency care

Our emergency room takes special care to provide comprehensive services for newborns, children and adolescents. HCA Houston Clear Lake’s Pediatric Emergency Room provides critical care during times when your pediatrician may not be available. If your child needs to be admitted due to their condition, we have a NICU and PICU on-site to take care of all their specialized needs.

The Pediatric Emergency Room is open daily from 10:00 a.m. to 12:00 a.m.

Trauma care

With traumatic injury, saving time is crucial. We work together to quickly care for severely injured patients and increase chances of survival. As a designated Level II trauma center, we are equipped to handle the most critical emergencies from motor vehicle accidents to serious falls.

We provide:

  • Access to emergency treatment across our regions
  • A helipad located directly outside of the ER to provide rapid response time
  • Three designated trauma rooms inside the emergency room
  • A dedicated operating room dedicated to trauma surgery
  • Critical care unit, surgical suites and imaging located next to the ER for rapid response to diagnosis and treatment

Our trauma team and EMS response coordination

Our trauma care begins with area first responders. EMS teams make split-second, life-saving decisions when transferring patients to HCA Houston Clear Lake’s ER. We work closely with EMS partners to provide care before patients arrive so our highly-trained trauma staff stands ready for critical emergencies.

Our trauma surgeons and physicians are onsite 24/7 to provide the highest level of life-saving care.

  • Board certified trauma surgeons
  • Trauma trained staff
  • Neurosurgeons
  • Orthopedic surgeons
  • Oral maxillofacial surgeons

Why come to the ER?

Some of the most common symptoms that people come to the ER for are abdominal and chest pain. It can be hard to distinguish whether your abdominal pain is simply related to a stomach ache or if it is a sign of a true medical emergency. Abdominal pain can be related to appendicitis, bowel obstruction, post-surgical pain or pregnancy, all of which are cause to receive emergent medical care.

Similarly, it can be hard to tell when chest pain is simply heartburn or when you are experiencing a medical emergency, like a heart attack. If you have a pre-existing condition or family history of heart disease, you should seek medical care when experiencing severe chest pain.

Additionally, we provide treatment for traumatic head injuries. Head injuries may be caused by motor vehicle accidents, falls or a sports-related collision. If you are experiencing dizziness or loss of consciousness it is vital to receive emergent care in order to be evaluated for a concussion or something more serious.

ER wait times

The ER wait time represents the time it takes to see a qualified medical professional. They represent a four-hour rolling average updated every 30 minutes. ER wait times are approximate and provided for informational purposes only. Patients are triaged at arrival and are then seen by a qualified medical professional in priority order based on their presenting complaint and reason for visit.

Emergency care at HCA Houston Healthcare

Emergency care is the treatment of emergent medical conditions. It is generally performed in an emergency room, but can also refer to treatment in an ambulance. Emergency medicine physicians may treat patients with injuries or infections, in addition to life-threatening conditions.

Learn about Emergency care