Gulf Coast Division hospitals receive 2023 Human Experience Guardian of Excellence Award®
This award is an annual ranking of top hospitals and healthcare systems in the country, according to performance in patient experience.
Four HCA Healthcare Gulf Coast Division hospitals recognized as leaders in Patient Experience within the healthcare industry.
HCA Healthcare Gulf Coast Division announced that four of its hospitals have been named a 2023 Human Experience (HX) Guardian of Excellence Award® winner by Press Ganey, the global leader in healthcare experience solutions and services. This award is part of Press Ganey’s annual ranking of the top hospitals and healthcare systems in the country, according to performance in patient experience.
As a winner of the Press Ganey HX Guardian of Excellence Award®, four HCA Healthcare Gulf Coast Division hospitals are in the top 5% of healthcare providers in delivering patient experience in the last year.
Press Ganey works with more than 41,000 healthcare facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality and experience of care.
"In prioritizing the well-being of both their patients and dedicated staff on a daily basis, HCA Healthcare Gulf Coast Division exemplifies dedication to their workforce and the communities they impact," said Patrick T. Ryan, CEO and chairman at Press Ganey. "We applaud HCA Healthcare Gulf Coast Division’s compassion, empathetic approach, and the genuine human connections they forge within the clinical healthcare landscape. It's a privilege for us to collaborate with them as we applaud their remarkable accomplishments."
The following hospitals were recognized for outstanding achievement in Patient Experience:
- Corpus Christi Medical Center
Award: Guardian of Excellence - Patient Experience - Inpatient Behavioral Health - HCA Houston Healthcare Southeast
Award: Guardian of Excellence - Patient Experience – NICU - HCA Houston Healthcare West
Award: Guardian of Excellence - Patient Experience - Outpatient Oncology - Texas Orthopedic Hospital
Award: Guardian of Excellence - Patient Experience - HCAHPS & Inpatient
“This award symbolizes HCA Healthcare Gulf Coast Division’s commitment to raising the bar for healthcare standards, inspiring a culture of continuous improvement and innovation across the human experience," said Andrew Moore, MD, chief medical officer of HCA Healthcare Gulf Coast Division. "I applaud our medical professionals and care teams who consistently deliver top-tier care to our patients.”