For visitors
We want you to have a safe, comfortable and satisfying visit when seeing a patient at our facility. Learn more about the amenities and services available to our visitors.
Visiting our hospital
We strive to make your experience at our hospital in Kingwood, Texas as comfortable as possible. Learn more about our visitor services and policies, including cafeteria and gift shop hours, patient surgery text updates and other available resources at HCA Houston Kingwood.
Visitor resources
Visitor information
ATM location
The ATM is located inside the South Tower Entrance.
Hospital map
Guided by the needs of our patients, our wayfinding map is designed to help you plan your visit before you leave your house. Our map will help you find points of interest like dining options, restrooms and waiting rooms with simple wayfinding directions.
Internet access
Free guest Wi-Fi is available throughout the hospital and Medical Office Building.
Gifts for patients
Visitors should check with the patient's nurse before bringing gifts of food or drink. If sending flowers, bouquets will be delivered to a patient's room upon arrival.
Deliveries should be addressed as follows:
Patient First and Last Name, Patient Room Number
HCA Houston Healthcare Kingwood
22999 US-59 N
Kingwood, TX 77339
Parking
Free self-parking is available. If you need an escort to your car dial 00 for the hospital operator and ask for Security.
Visiting hours
General hospital visiting hours are observed from 6:00am to 9:00pm and subject to specific restrictions as to time, age, or number of visitors in specific areas. Visitor registration is located at the South Tower Entrance.
Visitor policy
At HCA Houston Kingwood, we believe emotional support is essential in helping patients heal and recover. Please call the hospital for information regarding the current visitor policy, including hours and COVID-19 patient visitation. Please note that visitation guidelines are subject to change.
Waiting areas
Waiting areas for visitors are located throughout the hospital, including the ICU, ICC and day surgery areas. Many provide coffee and water stations.
Food and nutrition services
Cafeteria
Located on the first floor near the West Entrance, our cafeteria features a complete breakfast, lunch and dinner menu that includes hot and cold entrées, grab and go items, and snacks. Cafeteria hours are:
Monday through Friday:
- Breakfast: 7:00am - 10:00am
- Lunch: 11:00am - 2:00pm
- Hot Grill: 2:00pm - 7:00pm
Weekends and holidays:
- Breakfast: 8:00am - 10:00am
- Lunch: 11:00am - 2:00pm
Starbucks
A Starbucks is located on the first floor near the North Tower Entrance. Service is provided daily from 5:00am to 9:00pm.
Vending
Vending machines for snacks and beverages are located near the cafeteria at the West Entrance and are available 24 hours a day.
Visitor disclaimer
HCA Houston Kingwood prohibits discrimination against visitors on the basis of:
- Age
- Culture
- Disability
- Ethnicity
- Faith
- Language
- Nationality
- Sex and gender orientation
- Socioeconomic status
Patient surgery text updates
To keep families informed on their loved one's surgery progress, we offer a service that provides updates via text message.
To keep families informed on their loved one's surgery progress, we offer a service that provides updates via text message.