Patients and Visitors

The ATM is located inside the South Tower Entrance.

Free guest Wi-Fi is available throughout the hospital and Medical Office Building.

Mail addressed to patient rooms is delivered daily. If the hospital receives your mail after you are discharged, we will forward it to you.

Please contact your nurse if you need notary services in relation to medical matters.

Patients can request clergy visits from the nursing unit. Additionally, a chapel is located on the first floor near the North Tower Entrance.

We offer spacious suites for the comfort of our patients. Certain units, including Mother Baby and the Heart Hospital, have VIP rooms available for an additional fee. For more information, please call Registration at (281) 348-8863.

Security officers patrol the hospital campus 24 hours a day. If you need assistance dial 00 for the operator and ask for Security.

Courtesy telephones are provided in patient rooms.

Visitors should check with the patient's nurse before bringing gifts of food or drink. If sending flowers, bouquets will be delivered to a patient's room upon arrival.

Deliveries should be addressed as follows:
Patient First and Last Name, Patient Room Number
HCA Houston Healthcare Kingwood
22999 US-59 N
Kingwood, TX 77339

Free self-parking is available. If you need an escort to your car dial 00 for the hospital operator and ask for Security.

General hospital visiting hours are observed from 6:00am to 9:00pm and subject to specific restrictions as to time, age, or number of visitors in specific areas. Visitor registration is located at the South Tower Entrance.

At HCA Houston Kingwood, we believe emotional support is essential in helping patients heal and recover. Please call the hospital for information regarding the current visitor policy, including hours and COVID-19 patient visitation. Please note that visitation guidelines are subject to change.

The volunteers at HCA Houston Healthcare Kingwood are an integral part of our hospital team. If you are interested in becoming a volunteer, please visit our volunteers page for information about opportunities and requirements.

Waiting areas for visitors are located throughout the hospital, including the ICU, ICC and day surgery areas. Many provide coffee and water stations.

Located on the first floor near the West Entrance, our cafeteria features a complete breakfast, lunch and dinner menu that includes hot and cold entrées, grab and go items, and snacks.

Hours:

• Monday through Friday:
  • Breakfast: 7:00am - 10:00am
  • Lunch: 11:00am - 2:00pm
  • Hot Grill: 2:00pm - 7:00pm
• Weekends and holidays:
  • Breakfast: 8:00am - 10:00am
  • Lunch: 11:00am - 2:00pm

We make every effort to provide nutritious meals prepared according to your taste and physician's orders.

Hours:

• Breakfast: 6:30am - 8:30am
• Lunch: 11:00am - 2:30pm
• Dinner: 4:00pm - 6:30pm

If your diet allows, we offer snack options between meals; please talk to your nurse. If you are in contact isolation, please call ext. *88780 to place your meal selection.

A Starbucks is located on the first floor near the North Tower Entrance. Service is provided daily from 5:00am to 9:00pm.

Vending machines for snacks and beverages are located near the cafeteria at the West Entrance and are available 24 hours a day.