West Receives 2024 Press Ganey Human Experience Guardian of Excellence Award®

Sugarland, TX – HCA Houston Healthcare West today announced that its outpatient oncology center, Sugar Land Cancer Center, has again been named a 2024 Human Experience (HX) Guardian of Excellence Award^® winner by Press Ganey, the global leader in healthcare experience solutions and services. It is the 6^th year in a row the facility has received this prestigious award. The award is part of Press Ganey’s annual ranking of the top hospitals and health systems in the country, according to performance in patient experience.

As a winner of the Press Ganey HX Guardian of Excellence Award^®, HCA Houston Healthcare West is in the top 5% of healthcare providers in delivering patient experience this past year. Press Ganey works with more than 41,000 healthcare facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality and experience of care.

HCA Houston Healthcare West is redefining what it means to provide compassionate care,” said Patrick T. Ryan, CEO and Chairman at Press Ganey. “Their empathetic approach to patients and their unwavering support for staff fosters genuine human connections and a positive, nurturing environment. We're privileged to be a part of their journey and witness their remarkable achievements."

“We are truly honored that HCA Houston Healthcare West – Sugarland Cancer Center has been recognized as a Guardian of Excellence Award winner for an astonishing 6^th consecutive year by Press Ganey. This prestigious award reflects our unwavering commitment to delivering a compassionate and positive patient experience,” said Megan Marietta, CEO at HCA Houston Healthcare West. “I am grateful to work with an exceptional team of medical professionals who continuously put our patients first, making them our number one priority."