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Patient information

We offer a wide range of resources to ensure you get all the information you need to understand and be comfortable with your care.

Information, guidance and resources for our patients

Welcome to HCA Houston Healthcare. We offer a network of healthcare facilities across the Greater Houston community dedicated to providing compassionate, high-quality care to you and your loved ones.

Online Registration

We know your time is valuable. That’s why we offer convenient online registration for services such as surgical procedures, mammograms, and diagnostic tests and treatments.

We know your time is valuable. That’s why we offer convenient online registration for services such as surgical procedures, mammograms, and diagnostic tests and treatments.

Participating insurance plans

We accept all forms of government insurance from the U.S., Canada and other countries. We also accept Medicare, Medicaid, Civilian Health and Medical Program of the Uniformed Services (CHAMPUS) , and workers compensation.

View our participating insurance plans 

Advance care planning

Advance directives are legal documents that allow you to give directions for your future medical care. Advance directives help you protect your right to request or refuse care.

Learn more about advance care planning 

Patient rights and responsibilities

We respect the dignity and pride of each individual we serve. We want our patients to be informed of their rights, responsibilities, and have access to contacts for complaints and grievances.

View your patient rights 

Patients and visitors

We strive to provide you with a convenient and comfortable experience, whether you are a patient or a visitor. You will find resources on this page to help you plan for and manage your healthcare.

You may also find specific patient and visitor information for each of our HCA Houston-affiliated hospitals below:


Classes and events

Our network of hospitals offers a variety of classes and events, from newborn care classes to pre-operative educational seminars. You may browse and/or register for a class online.


Volunteers

Volunteers are an integral part of our team at HCA Houston Healthcare. From working directly with patients to providing administrative support, we offer a wide array of volunteer opportunities to fit our volunteers’ schedules, abilities and interests.


The Daisy Award for nurses

The DAISY Foundation is an internal recognition program that rewards and celebrates the extraordinary, compassionate, and skillful care given by nurses emery day. We are proud to be a DAISY Award partner, recognizing one of our nurses with this special honor each month.

The BEE Award for hospital staff

If one of our team members made your time with us particularly special, you can nominate them for a BEE Award. These awards can go to any staff member you may have encountered - nursing assistants, transportation aides, housekeepers, therapists, unit assistants, lab technicians and others.

MyHealthONE is our secure patient portal that allows you to manage all parts of your healthcare easily and securely.

  • View health records — lab results, physician notes, imaging reports and more
  • View your post-visit summary
  • Schedule a follow-up appointment
  • Share your health records with a physician or caregiver
  • And more
Create an account 

Download the MyHealthONE® app on the App Store® or Google Play